Moving-in day confusion is almost always about the same question: what do I need to set up myself, and what’s already included in my rent? The answer is fairly consistent across Switzerland, even though providers vary by canton and building.
Usually already included in your rent (Nebenkosten)
- Heating and hot water
- Building maintenance and communal costs
- Waste and recycling in many municipalities
Usually your responsibility to set up
- Electricity, in many areas you register directly with the regional utility rather than choosing a competitive supplier
- Home internet and TV/streaming bundles
- Household contents and liability insurance
A simple move-in order that avoids gaps
- Confirm your electricity provider (often listed in your rental contract or building info) before or on move-in day
- Book internet installation as early as possible, this is consistently the step with the longest lead time
- Arrange household contents/liability insurance before move-in, not after
- Check the apartment handover protocol (Wohnungsübergabeprotokoll) carefully, existing damage should be documented in writing before you move your things in
Common mistakes to avoid
- Booking internet installation only after moving in, appointment slots can run weeks out
- Skipping the handover protocol, disputes over deposit deductions almost always trace back to this document
- Assuming electricity is included because heating is, they’re usually billed separately
For the full cost breakdown, see our internet and utility cost guide.
Frequently asked questions
How much does this actually cost in Switzerland?
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What should a newcomer choose first?
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What mistake should I avoid?
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